Shipping Policy – New Mama Kit Gift Hampers

Delivery Option Est. Delivery Cost Tracking Available?
Standard Typically 4 - 6 business days* FREE Yes
Express Typically 2-3 business days* $16.50 Yes
Sydney Hospital Next Business Day Next Business Day for orders placed before midday $28 Yes
Urgent or specific delivery date  TBC Please call us to discuss your needs Yes
* West Australian and regional Australian postcodes please expect your parcel at the end of our timeframe
Delivery Option Est. Delivery Cost Tracking Available?
Standard Typically 10-14 business days* $21 Yes
Express Typically 6-10 business days* $49.00 Yes
Urgent Courier Delivery TBC Please call us to discuss your needs Yes
* Regional NZ postcodes please expect your parcel at the end of our timeframe
Delivery Option Est. Delivery Cost Tracking Available?
Standard Air Typically 20-30 business days $21 Yes
Express -NA- -NA- -NA-
Urgent Courier Delivery -NA- -NA- -NA-
* Regional NZ postcodes please expect your parcel at the end of our timeframe

Returns and Refunds Policy:

Sometimes the shipping journey is a rough one. So what can you do if your hamper arrives damaged or is not what you'd hoped?

If you are not 100% happy with your New Mama Kit gift hamper we will happily replace it for you, or send out the missing item. Please contact us as soon as possible about your order.
 

 

Product Quality Policy:

New Mama Kit has gone to great lengths to source products perfect for New Mamas. When our suppliers cannot stock goods, we reserve the right to replace any items in the kit with goods of equal value and quality. 

If you experience any adverse effects from any products inside your New Mama Kit, please contact the manufacturer of the product via their label or packaging. If you need any contact information for any product manufacturer we will happily supply this to you.